Closing the Loop

Faculty want to know--"What happens next after I provide feedback?"  That answer varies from campus to campus.  On some campuses, a single office is assigned the responsibility to reach out to students to follow through with them and ensure they connect to the support needed (see the best practice profile below from IU South Bend and their Titan Success Center).  On other campuses, academic advisors take the lead--they check their advisee lists each week to identify students with feedback and connect with them as appropriate.  Student support offices may also be actively watching the feedback so that they can connect with students as needed.  Every campus has a plan for "closing the loop" with students. Be sure you know what the plan is on your campus. 

As the instructor of the course, if you chose the recommendation of "Consult with Instructor," you will know if students are responding to your feedback--they'll be connecting with you for help.  Once the student has consulted with you, you can close the loop in order to complete the cycle of feedback by returning to your roster and marking the appropriate selection.  For the Performance Roster, look under Trends and select "Student has responded.".  For the Engagement Roster, look under Recommendations and select "No recommendation at this time."

Best Practice - Explaining to Faculty How FLAGS Works

IU-South Bend, 2016-2017

IU-South Bend put together this information sheet for their faculty to explain the full cyle of feedback and how the entire campus is participating in this important initiative for student success.

FLAGS Cycle for Faculty

Does it Work?

The real question is does it work to provide this feedback?  IU Northwest has done two studies using FLAGS feedback to track what happens to students when they follow the recommendations they are given.  They found that students who sought out tutoring after receiving feedback recommending they do so were much more likely to be successful at passing their math class.

Grade Distribution Graph for Tutored-Nontutored Students at IUN  

You can read the IU Northwest study here:  The Effectiveness of Early Alert (FLAGS) on Math Tutoring, Grades, and Student Success.