Closing the Loop

Faculty want to know--"What happens next after I provide feedback?"  All students receive an automatic email message that they have received feedback which directs them to their view of the Student Engagement Roster.  That message comes from the faculty member who provided the feedback. From there, the answer of what happens next varies from campus to campus.  On some campuses, a single office is assigned the responsibility to reach out to students to follow through with them and ensure they connect to the support needed (see the best practice profile below from IU South Bend and their Titan Success Center).  On other campuses, academic advisors take the lead--they check their advisee lists each week to identify students with feedback and connect with them as appropriate.  Student support offices may also be actively watching the feedback so that they can connect with students as needed.  Every campus has a plan for "closing the loop" with students. Be sure you know what the plan is on your campus. 

As the instructor of the course, if you chose the recommendation of "Consult with Instructor," you will know if students are responding to your feedback--they'll be connecting with you for help.  Once the student has consulted with you, you can close the loop in order to complete the cycle of feedback by returning to your roster and marking the appropriate selection.  For the Engagement Roster, click Actions at the top right in the header, check "Consulted with instructor" in the student's row, and click submit twice.  You still need to remove this recommendation in the SER the next time you submit feedback for this student.  For the Performance Roster, look under Trends and select "Student has responded." 

Best Practice - Explaining to Faculty How FLAGS Works

IU-South Bend, 2016-2017

IU-South Bend put together this information sheet for their faculty to explain the full cyle of feedback and how the entire campus is participating in this important initiative for student success.

FLAGS Cycle for Faculty