How to Submit Feedback

Roster AutoSave Timing Out

The auto-save function in the SER roster will inactivate after the page sits idle for 25 minutes.  If you have begun to enter information and get called away for a long while, please be sure to refresh the page before entering new data.  Otherwise, you may lose the new entries.  If you get the 401 error message, choosing “reload” will reactivate auto-save.  As long as you don’t let the page sit idle for long periods of time, the auto-save will stay active.


48-hour delay for Canvas Grades in SER Filter

There is currently a 48-hour delay between when grades are entered into Canvas and when the values are refreshed in the SER Filter.  Additionally, if students use the testing center, results or grades will not be available until 48 hours after the testing period ends.


SER Faculty Videos

Quickly Submit Attendance in SER

This short instructional video walks faculty through entering and submitting Attendance values for their classes in SER.  Click on the video above to learn how to complete attendance in just 13 seconds.

Submitting Attendance in SER video

Faculty Instructional How-To Videos

The instructional how-to, faculty-focused videos walk viewers through the process of completing and submitting feedback on student engagement for their class.  These are useful videos for anyone new to either being faculty in general or teaching at IU, but can also show experienced faculty helpful tips or shortcuts.  The last video in this playlist is for academic advisors or success coaches and is on finding and reviewing SER feedback.

Go to Instructional How-To Videos

Faculty Perspective Videos

Learn what current IU instructors are saying about their experience with the Student Engagement Roster.  These engaged faculty members not only share why they use SER for student feedback, but also give you strategies and tips on efficiently using this student success tool.

Go to Perspectives Videos