Faculty members, of course, can see individual and group student feedback through their faculty portals. However, FLAGS feedback is also important for academic advisors, the student support services staff and resource center staff. These groups can view feedback for individual students through Advising Records, or AdRx, or a group of students, for an entire campus or the entire university (through Decision Support tools--see the Tools link to the left).
For the Student Engagement Roster (SER), once you click on the "feedback" icon, you're taken to the individual student's feedback page. On this page, a special panel on the left provides a summary of the student's feedback. Advisors and others can also check the box here to indicate they have reviewed the feedback.
At this point in time, there is no way to identify multiple students with SER feedback in Advising Records (AdRx). Instead, advisors will need to use a special Decision Support environment report developed specifically for this purpose. This report is available in the FLAGS dashboard (see links to left under Tools).
Staff Resources for SER Follow-up
Student Engagement Roster Advisor Video
Advising departments and offices who support student success follow these directions to find and review SER feedback for students.
Find and Review SER Feedback for Advising
Staff Job Aid for SER
The second highest recommendation for students is to consult with academic advisor. There are myriad reasons why the academic advisor is such a referred resource, so the steps it takes to respond to students seeking consultation, as well as, iodentify students with multiple negative alerts need to be direct and understandable. Available for new advisor and on-going training are a brief instructional video and a PDF Job Aid.
Download the PDF Job AId for Staff responding to SER